To apply your discount during the checkout process:

• Add your desired items to the shopping bag and proceed to the checkout screen.
• Mobile Users: Select "Show order summary" at the top to reveal the input field.
• Desktop Users: Locate the "Discount code" box on the right-hand side of the interface.
• Enter your code and hit apply before finalizing your payment via Card or PayPal.

We facilitate a variety of secure transaction methods including PayPal, Visa, MasterCard, American Express, Discover, and digital wallets like Apple Pay and Google Pay.

For most global destinations, we charge a flat shipping fee of USD $5.99. The precise total will be calculated and displayed transparently before you confirm your order at checkout.

Absolutely. We operate a global logistics network with fulfillment hubs strategically located worldwide to ensure your order arrives from the most efficient location possible.

On average, please anticipate a delivery window of 10–20 business days following the successful processing and dispatch of your package.

Once your items are on the move, an automated email containing a tracking ID will be sent to you. We recommend using https://parcelsapp.com/en/for the most comprehensive real-time updates.

Please allow 24–48 hours for the logistics provider to synchronize your data. It’s perfectly normal for a package to show no new updates for a few days while it is in transit between international sorting hubs.

To minimize wait times, items in a single order may be dispatched from different specialized warehouses. You will receive unique tracking details for every individual parcel sent.

Since we prioritize fast fulfillment, address changes are extremely time-sensitive. Please email us immediately at support@countrycraftco.com with the subject: "Urgent: Address Correction".

If you need to adjust your selection, please contact us at support@countrycraftco.com within 12 hours. We can only implement changes if the order has not yet entered the fulfillment queue.

Cancellations are permitted as long as the order hasn't been dispatched yet. Please note that a minor processing/handling fee may be deducted. Dispatched orders cannot be retracted.

We sincerely apologize for any transit issues. Contact our support team with your Order Number, clear photos/video of the damage, and a picture of the shipping label on the box.

We take quality seriously. Please email us with your Order Number and a description of the issue. For defective or wrong items, include photo evidence so we can rectify the error immediately with a replacement.

Please verify your "Spam" or "Promotions" folders first. If it's missing, contact us so we can verify your checkout email and manually resend your receipt.

Tracking identifiers are generated typically within 1–2 business days after processing. If you haven't received yours after 72 hours, please reach out to our team.